One operational picture
Metrics, logs, traces, events and topology enter through established observability systems.
Technology Operations / 3am_
Autonomous SRE—without autonomous recklessness.
3am_ is TechMojo’s autonomous SRE system. It detects, correlates, diagnoses and remediates incidents by making deterministic telemetry and controlled action the rails—and probabilistic reasoning the investigator between them.
System3am_Built byTechMojoTrust modesObserver · Advisor · Operator
Production incidents arrive as fragments: a metric threshold, a log signature, a trace anomaly, a topology change, a deployment event. Humans spend the first critical minutes correlating evidence before they can form a useful hypothesis.
3am_ keeps collection, correlation and remediation deterministic wherever possible. Agentic reasoning operates on the bounded evidence set to diagnose likely causes, select tested runbooks and explain the next action. Its authority advances progressively—from observing, to advising, to operating.
Reduce the incident surface
Rules, temporal windows and service relationships group signals into one operational case.
Diagnose from evidence
Agents compare symptoms, history, change events and runbooks to produce a cited hypothesis.
Remediate through control
Approved automation performs scoped actions, verifies recovery and records every decision.
Incident operating model
Deterministic before. Probabilistic within. Deterministic after.
The reasoning layer never becomes the monitoring system or the execution engine.
3am_ / DETECT TO RECOVEREvery mode preserves evidence, policy and audit
Detect
Known monitors and policies identify a deviation in live production telemetry.
Correlate
Deterministic windows, topology and change data assemble the incident context.
Diagnose
Probabilistic reasoning ranks hypotheses and proposes a bounded, evidenced response.
Remediate
Approved runbooks act through deterministic tools, then verify that service has recovered.
PROGRESSIVE TRUSTObserver → Advisor → OperatorAuthority follows confidence, risk and policy
DETERMINISTIC SYSTEM
What remains controlled
- Telemetry collection and thresholds
- Identity, policy and allowed actions
- Tested remediation runbooks
- Pre-checks, execution and rollback
- Recovery verification and audit
PROBABILISTIC REASONING
Where intelligence helps
- Cross-signal incident correlation
- Root-cause hypothesis generation
- Context-aware runbook selection
- Novel-pattern interpretation
- Human-readable decision explanation
OPERATING PRINCIPLEUse probabilistic intelligence to decide what the evidence means. Use deterministic systems to decide what is allowed to happen.
Powered by TechMojo Intelligence Fabric
Operational context stays where operations happen.
3am_ can run within client infrastructure using the enterprise’s own telemetry, tools, runbooks and model endpoints. The Model Gateway routes diagnosis and summarisation by complexity, latency, residency and cost—without binding operations to one provider.
Deployment boundary Client infrastructure · private executionModel strategy Open · private · frontier · replaceableOptimisation target Cost per safely resolved incident
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